holiday on Oxymoronical

British Airways ruined my Christmas

Thu, 23 Dec 2010 00:29:39 +0000

To be clear I don’t blame BA for having to cancel flights into Heathrow when the airport cannot run at full capacity. That is certainly not their fault, you can’t change the weather (though you could buy more snowploughs!). What annoys me is their incompetent response to the situation and then their attempts at being nice with fakey emails from the CEO.

I wanted to go and see my family for Christmas this year. We were booked on a direct flight from San Francisco to Heathrow that was due to leave about 4 hours from now but due to the snowstorms in the UK it has been cancelled. The first we heard about it was an email from my dad at 9:30am yesterday morning, he had been keeping track of the flight status better than us. I don’t understand this. They have my contact details so why wasn’t I the first to hear about the cancellation the moment it went up onto the website. In fact I finally got an email from BA about it at 3pm, at least five and a half hours after it went onto the website. The email contained this boldfaced lie:

Travel stats

Fri, 12 Dec 2008 10:20:43 +0000

I thought it would be amusing to look at some of the numbers associated with my travel home from San Francisco. This is taking into account the time between leaving the place I was staying in America to getting back to my house:

63 hours total travel time
29 hours in hotel rooms
16 hours sleeping
15 hours in the air
4 plane flights (on 3 different planes)
8 hours sat in planes that weren’t flying
3 hours in a car

Happy to be home?

Thu, 11 Dec 2008 15:33:12 +0000

I’m normally pretty happy to be getting home after a trip to the States. Not because I don’t enjoy being out there of course, but you know home is where you’re most comfortable and living out of a bag in a hotel gets tiring after a time. Today is the first time that that has really changed.

I really didn’t spend as much time in San Francisco as I would have liked. A mere 4 days meant I totally failed to hang out with some of the friends I wanted to and didn’t have enough time with even those that I did get to see. I’m really grateful to those that put me up and took special efforts to catch up with me.

Frustration

Tue, 21 Oct 2008 18:07:02 +0000

For a while now I’ve been in a bit of a rut. I knew I was there I just hadn’t quite got the motivation to pull myself out of it. It wasn’t such a bad place to be, but the difference of being just ok with the way things are going and being exactly where you want to be and with the people you want to be with is a pretty large one. I’ve been exceptionally lucky that over the last few months a bunch of things have happened that will help take me to where I want to go and start some new and exciting changes in my life.